Tech Support, 30 Minutes - TS-1
Tech Support, 30 Minutes - TS-1
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Rachel Adams, Senior Specialist

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200+ hrs training • U.S - based

Senior Specialist • 888-272-5560

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Highlights

Session Length
30 minutes
Delivery
Remote — phone and screen share
Coverage
One issue or quick configuration task
Platforms
Teams, Zoom, and major room systems
Scheduling
Within 1–2 business days
Description

Tech Support, 30 Minutes

Are you stuck and need an answer? Do you have a quick question to make sure you're integrating the video conferencing codec right? We're the Video Conferencing Specialists, and we can help. Try a 30 minute session with a certified video conferencing expert. We can securely and remotely log-in to help you, or we can guide you over a phonecall: whatever works best for you.

A bit of fine print: Tech Support applies to a single product purchased from Video Conferencing Supply, and to no other product or system. It entitles you to 1 (one) session with an expert video conferencing engineer. The session lasts up to 30 (thirty) minutes, and cannot be extended across multiple sessions. Our expert will get in touch with you within 1 (one) business day of purchase. Our business hours are 8am to 5pm, Central Standard Time, Monday to Friday, Holidays Excluded. We only provide Tech Support for US addresses.

Expert Analysis
Specifications
Billing Interval: 30 minutes
Response Time: 1 business day
Q&A
Additional info
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Tech Support, 30 Minutes - TS-1

$85.00
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    • Camera4K, 120° FOV, 4X HD Zoom
    • Microphones6-mic array, up to 23 ft pickup
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    • ConnectivityUSB-C, HDMI In/Out, Ethernet, WiFi, Bluetooth LE
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    Setup & Support, Handled

    From first call to first meeting — specialists who have equipped rooms since 2007.

    Since 2007

    Room-Fit Guidance

    • Room size, camera FOV, and mic coverage confirmed
    • Teams & Zoom platform compatibility checks
    • Quotes for single rooms or multi-room rollouts
    Talk to a Specialist

    Tech Support Services

    • Remote setup and configuration assistance
    • Troubleshooting with people who know the gear
    • One business day response from experts
    View Support Services

    Extended Service Plans

    • Extended coverage options for key hardware
    • Manufacturer warranty on every product
    • 30-day returns on eligible items
    View Service Plans
    !